Wharton-SMU Research Center Shades of Meaning: The Effect of Color and Flavor Names on Consumer Choice

نویسندگان

  • Barbara Kahn
  • Elizabeth G. Miller
  • Barbara E. Kahn
چکیده

Building on Grice’s (1975) theory of “conversational implicature,” we propose that consumers react favorably to unusual color or flavor names (e.g., blue haze or Alpine snow) because they are essentially assuming that the marketing messages convey some useful information. Specifically, since consumers cannot interpret the literal meaning of the ambiguous label, they focus on what they assume is the pragmatic or underlying meaning or reason for the communication effort. Since consumers believe that packaging or advertising would only provide positive information, they make positive attributions about the brand based on the ambiguous descriptions. The results of a series of experiments provide empirical support for our proposal and rule out some alternative explanations for the success of ambiguous naming strategies.

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تاریخ انتشار 2004